Last updated: 19 July 2026
This Privacy Policy explains how Sanora ("we", "us", "our") collects, uses, and shares information when you visit sanoraclean.com, place an order, or interact with our ads.
Information we collect
When you place an order or contact us, we collect the information you give us: your name, shipping address, email address, phone number if provided, and payment details. Payment is processed by Shopify Payments and its partners; we never see or store your full card number.
When you visit the site, we automatically collect standard technical information through cookies and similar technologies: your device and browser type, IP address, pages viewed, and how you arrived at the site (for example, from an ad).
How we use your information
We use your information to process and deliver your order, send order confirmations and shipping updates, respond to your questions, and, only if you opt in, send occasional product updates. You can unsubscribe at any time.
Cookies, tracking, and advertising
We use cookies and tracking technologies to run the store, understand how visitors use it, and measure and improve our advertising. This includes the Meta Pixel and Meta's Conversions API, which share certain event data (such as pages viewed, products viewed, and purchases) with Meta Platforms, Inc. so we can measure the performance of our Facebook and Instagram ads and show relevant ads to people who may be interested. We may use similar tools from other advertising and analytics providers.
You can control cookies through your browser settings, and you can manage ad personalization in your Facebook and Instagram settings. Limiting cookies may affect how the site works.
How we share information
We do not sell your personal information. We share it only with the services required to run the store and fulfil your order: our payment processor (Shopify Payments), the Shopify platform this store runs on, shipping carriers, and the advertising and analytics providers described above. We may also disclose information if required by law.
Data retention
We keep order information for as long as needed to provide the service, meet legal and accounting obligations, and resolve disputes.
Your rights
You can ask us to access, correct, or delete your personal information, or to stop marketing emails, at any time. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. To make a request, contact us through the contact page.
International visitors
We are an online store serving customers in the United States. If you access the site from elsewhere, your information may be processed in the United States and other countries where our service providers operate.
Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was last revised.
Contact
For any privacy request or question, reach us through the contact page.